1. Yellow 1st class line missing above windows
2. 1st class numbers plate are not in yellow, it should also be four on each side
3. Wrong type of bogie, and they are not painted in gray
4. Missing the lines around the doors
5. Roof has to many vents, it should not be on both side
6. SJ logotype should be painted with silver on the doors, not white
Do these final coaches looks like their pictures from the home site
Is the Swedish market the only how suffer for Roco restructure and finances issues this days
We are not asking a lot after 25 years with the same models (Rc & coaches), the right parts and color, difficult to understand
Wrong roof and bogie type on blue 44725/44726
I bought two coaches, and both miss one of the four roof vents.
My shop reminded Roco for six months and finally got the answer. If the customer is not satisfied, let him return the product.
Wrong SJ logotype gray RC6 62655/68655
If the customer is not satisfied, let him return the product.
And now this super mix of black coaches 45815 / 45816 / 45817
If the customer is not satisfied, let him return the product.
It also threatens dealers who complains, if your customers doesn’t buy our black passengers car, we will not make anyone more for the future, sounds scary, we pay your survival!
Russian Rolette or hidden camera joke
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Roco response
Dear Jonas,
thank you for your email-message! We regret, if you´re not pleased with our products. Especially the news-
catalogue shows pictures or drawings of unready models! There is a special note on page 146. A comparison
with documents is to be summarized with:
- The origin of 1st class coach is without yellow line:
- This waggon type hasn´t lines around the doors.
- The roof wasn´t changed by comparison with the former waggon-variations. Before production of coach
44725 the roof was irreversible changed by tool. We ask Your understanding!
- The small SJ-logotypes are painted in silver, however, this isn´t to recognize as other than white easily.
- The colour of boogies was realized according the existing documents. Our samples have all the right boogie-
achievements!
If you cannot accept these divergences, it´s your free decision to cancel your orders.
Best regards,
Modelleisenbahn GmbH
Your Service Team
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My response
Thanks for this ridiculous standard answer you sending to everyone!
If you like to keep any customers try then to listen instead making your own decision and conclusion finding picture over internet.
1. Yellow 1st class line missing above windows
2. 1st class numbers plate are not in yellow, it should also be four on each side
3. Wrong type of bogie B7B and B7M, and they are not painted in gray like the black Rc6
4. Missing the lines around the doors
5. Roof has to many vents, it should not be on both side A7F and B7M
6. SJ logotype should be painted with silver on the doors like black Rc6, not white
Our dealer starting to losing control of your products because customers doesn’t trust what to get and canceled their orders like ME!
Places consider to start making toys for children instead but cheap because other manufacturer development passengers car with better details this days!
Regards Jonas